Last updated: January 2026
These Terms and Conditions govern your use of the Digital Support Space website and any related content, products, services, training, assessments, consultancy, publications, and digital resources (collectively, the “Services”).
By accessing or using our website or Services, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use the website or Services.
Aaron Dennis Limited t/a Digital Support Space is a company registered in England and Wales (Company No. 10261055).
Digital Support Space (“we”, “us”, “our”) provides professional development resources, training, insight, assessments, publications, and consultancy focused on IT support, service management, and digital service delivery.
Our Services are designed for experienced professionals, managers, leaders, and organisations operating in digital support, IT, and professional services environments.
You agree to use the website and Services:
For lawful purposes only
In a manner that does not infringe the rights of others
Without attempting to disrupt, damage, or gain unauthorised access to the website or systems
We reserve the right to suspend or terminate access where these Terms are breached.
All content provided by Digital Support Space — including but not limited to:
Training materials
Playbooks and frameworks
Assessments and maturity models
Written insight, articles, and thought leadership
Consultancy advice
is provided for general professional guidance and educational purposes only.
While our content is informed by industry experience and best practice, outcomes are not guaranteed. The application of any insight, advice, or recommendation is undertaken entirely at your own risk.
Our content is not prescriptive, exhaustive, or universally applicable.
You acknowledge that:
Digital support and service management contexts vary significantly
Organisational, technical, legal, financial, and human factors differ
Decisions should be made using appropriate professional judgement
Our Services are intended to support and inform experienced professionals, not to replace:
Qualified professional advice
Internal governance, risk management, or assurance processes
Legal, financial, HR, or regulatory consultation
You agree that any implementation of our content should be:
Appropriately assessed for risk
Piloted where necessary
Aligned to your organisation’s policies, controls, and regulatory obligations
Digital Support Space accepts no responsibility for decisions made, actions taken, or outcomes achieved based on use of our content or Services.
Where we provide assessments, quizzes, reports, or automated insights (including AI-assisted outputs):
Results are indicative only
Outputs are based on the information you provide
Outputs are not audits, certifications, or compliance assessments
You acknowledge that automated or generated insight may contain limitations, assumptions, or errors, and must be reviewed critically before use.
Where consultancy services are provided:
Scope, deliverables, and limitations will be defined separately in writing
Consultancy does not constitute legal, financial, or regulatory advice
Responsibility for implementation decisions remains with the client
Unless explicitly agreed otherwise, Digital Support Space is not responsible for operational execution or change delivery.
All content on the website and within the Services, including but not limited to:
Text, graphics, frameworks, models, and diagrams
Training materials and publications
Assessments, quizzes, and reports
is the intellectual property of Digital Support Space unless otherwise stated.
You may:
Use content for personal or internal organisational use
You may not:
Reproduce, distribute, sell, or commercially exploit content
Claim ownership of our frameworks or materials
Remove branding, attribution, or copyright notices
without prior written permission.
We aim to keep the website and Services available and accurate, but we do not guarantee:
Continuous availability
Error-free content
That materials will always be up to date
We may modify, suspend, or withdraw content or Services at any time without notice.
To the fullest extent permitted by law:
Digital Support Space excludes all liability for loss or damage arising from use of the website or Services
This includes, without limitation, indirect, consequential, or economic loss, loss of data, loss of profit, or loss of reputation
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
You agree to indemnify and hold harmless Digital Support Space against any claims, losses, or liabilities arising from:
Your use or misuse of the website or Services
Your implementation of any guidance, insight, or recommendations
Your breach of these Terms and Conditions
Our website may include links to third-party websites or services. We are not responsible for their content, availability, or practices, and inclusion does not constitute endorsement.
Use of personal data is governed by our Privacy Policy, which forms part of these Terms and Conditions.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms and Conditions from time to time. Continued use of the website or Services constitutes acceptance of the updated Terms.
For questions regarding these Terms and Conditions:
Digital Support Space
Email: [email protected]
